FREE UK (MAINLAND) NEXT DAY MON-FRIDAY DELIVERY (except public holidays) DEDICATED TRACKED COURIER*
If you order before 12pm (noon) on a weekday then we endeavour to despatch your order that same day. – (this is for orders that do not require any embroidery)
Orders are not processed on Weekends.
If you order after 12pm we will do our best to get it on its way, that day, or definitely despatched the next working day.
If you place your order on a weekend or public holiday then it will despatched on the first working day.
FOR EMBROIDERED ITEMS – this can take between 5-7 working days
ADDITIONAL CHARGE FOR SATURDAY DELIVERY
£22.50 - Saturday Delivery (Order before 2pm Friday)
*Please note that it takes couriers 2 days to deliver to the Isle of Man, Scilly Isles and the Scottish Highland & Islands on a Next Day Delivery Service
EUROPEAN COURIER DELIVERY (2-3 Working Days)
USA (2-3 Working Days)
WORLDWIDE (5 Working Days)
For any questions contact us at Hello@bownoflondon.com or call +44 (0) 1784 225904 Monday to Friday GMT UK time 0900-1700
CUSTOMS AND DUTIES
Please note that recipients outside the EU will be responsible for any import duties, clearance fees or brokerage fees including any other additional charges. We operate on a DDU (Delivered Duty Unpaid) basis. Sometimes goods may be subject to delays, due to customs or weather. The customer is responsible for providing any information required by customs to ensure the goods are cleared.
For example EU deliveries do not attract any additional custom duties -USA orders below $800 in value are duty free-Other Countries may charge additional fee's to clear your order.-these fee's will be payable by you the customer to the courier company in your Country that delivers your order .
We recommend you contact us or your local customs authority to determine your delivery duty paid price prior to purchase.